Return Policy

Nova By Nature will offer a refund on their purchased product if it has come physically damaged in the mail, if your order is lost in the mail you must contact your local couriers, we can help you further if you have chosen tracked shipping. You have a 2 day period in which you may contact me and provide us with your details.

We urge you to inspect our products before you purchase our handmade pieces as we do not offer refunds.

If you have any further questions please contact us via our contact page or email us at